Reduce complexity and increase operational efficiencies across governmental departments.
Transform your government services with omnichannel engagement
Blend voice with email, web chat and SMS to create a versatile and connected contact centre for your service users.
Government agencies today face greater communication challenges than ever before. But getting started with an omnichannel contact centre has never been easier. Simplify and unify your communications operations with Syntelate XA, a customer engagement hub combining the power of native features with the versatility of integrated external apps and systems.
FRÉDÉRIC DUSSAULT, DIRECTORATE OF TELECOMMUNICATIONS AND GOVERNANCE OF TECHNOLOGICAL INFRASTRUCTURE, MTESS